Trust Score

Reputation you earn. Trust they can see.

The Trust Score turns a seller's real track record into a number from 0 to 100 — built from verified transactions, not bought badges or borrowed screenshots.

What feeds the score

  • Orders fulfilled and delivered as promised
  • Disputes avoided — and handled fairly when they happen
  • Quick responses to buyers
  • Clean return handling
  • Completed identity verification
  • Consistent transaction history over time

It updates as you transact — every completed order works for you.

The badge tiers

New

A verified seller who has just joined. Everyone starts here — and escrow protects you fully either way.

Rising

Early track record forming: orders delivered, no red flags.

Trusted

A consistent history of verified deliveries and well-handled service.

Harrena Verified Pro

The top tier — sustained excellence across volume, delivery, disputes, and responsiveness.

For Sellers

Your Trust Score is an asset you own. It converts hesitant strangers, unlocks privileges as it grows, and — unlike a marketplace rating — it's yours, not the platform's. You can't buy it, and neither can your competitors.

For Buyers

Check the badge before you pay. A high score means a history of real, verified deliveries — and whatever the score, escrow protects your money the same way.